Medallus Urgent Care in West Valley | On Demand Primary Care |
Occupational Medicine • West Valley City, UT
Ratings by platform
- Google, Yelp, YellowPages, and general review aggregators.: Average ratings typically range from 3.3 to 3.7 out of 5 stars across various platforms. (Over 400 reviews on some platforms, with aggregate data indicating hundreds of total ratings.)
What patients say
Patients praise
- Welcoming and clean atmosphere
- Professional and efficient medical care for urgent needs
- Helpful, supportive, and kind staff interactions, specifically mentioning certain nurses and doctors
- Timely care for out-of-town patients
Common complaints
- Billing department issues and billing transparency concerns
- Long wait times during busy periods
- Inconsistent bedside manner or staff interactions
In patients' words
"The staff was fantastic and Dr.Jonathan was great. The office was slammed so it ended up being a 2 hour wait, but that's not their fault. They were well worth the wait."
— OpenGovNY/General patient feedback"While the staff was good to work with, their billing department however are not. I visited this place in Dec of 2022. They took my deductible and said there was nothing left to bill. 7 months later..."
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