Nutrition Counseling - Intermountain Healthcare
Nutrition Services • West Valley City, UT
Ratings by platform
- Facebook (West Valley Clinic): 80% recommend (8 reviews) (8)
- Birdeye (Intermountain Health Administration Office): 3.6/5 (102)
- Yelp (Intermountain Healthcare overall): 2.8/5 (1236)
What patients say
Patients praise
- Instances of friendly, helpful, and kind staff members
- Some patients report fast service and efficient experiences
- Positive experiences with specific individual doctors at the West Valley location
Common complaints
- Extensive and consistent complaints regarding billing practices, including confusing bills, unexpected charges, and difficulty resolving billing disputes
- Frustration with communication and coordination between different departments and external service providers
- Difficulty in scheduling appointments, with reports of limited availability for new patients
In patients' words
"Disappointed. Wanted to find a female primary provider to help answer some questions regarding changes in health after 60. Was given two names from my insurance. Called the West Valley clinic and both were not accepting new patients. Was told I could call back each month to see if any openings became available by chance."
— Yelp (West Valley Clinic review)"Their billing department is the biggest joke in the world... I’m extremely disappointed with the billing practices at IHC."
— Birdeye (Intermountain Health Administration Office review)"Always great service here, the employees are all really nice and helpful, it’s usually pretty fast and I think the longest I ever had to wait was just over 10 minutes."
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