Urgent Care at Westridge Health Center
Emergency Care • West Valley City, UT
Ratings by platform
- Aggregated platforms including UrgentCareMap, BestProsInTown, Solv, and Yelp: 3.8/5 and 4.2/5 across different aggregated review platforms (Varies by platform (e.g., 481 reviews on one aggregator, 12 on Yelp, 77-134 on others))
What patients say
Patients praise
- Friendly and attentive nursing and medical staff who listen to patients
- Efficient, prompt, and convenient service with short wait times
- Clear explanations of diagnoses and treatment options provided by physicians and PAs
Common complaints
- Billing complications, including unexpected out-of-network charges and difficulties resolving payment issues
- Perceived lack of attentiveness or failure to listen to patient concerns regarding testing or treatment
- Occasional reports of unprofessional or rude staff behavior during procedures like blood draws
In patients' words
"Patients appreciate the professional staff... who take the time to do things like wait for blood pressure to relax before measuring it, which is not always common at other clinics."
— BestProsInTown review summary"The lab nurse snapped and yelled at me. ‘Don’t tell me how to do my job!’ after I asked her to insert the needle at an angle..."
— Patient review posted on WebMDMore clinics in West Valley City
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