West Valley Clinic - Intermountain Health
Cancer Care • West Valley City, UT
Ratings by platform
- Intermountain Health Official Site: 4.9/5 (307 ratings)
- Birdeye (Google): 3.7/5 (31 reviews)
- Facebook: 80% recommendation rate (8 reviews)
What patients say
Patients praise
- Appreciation for individual doctors who are described as caring and good listeners
- Helpful and friendly staff experiences in some instances
- Convenient and efficient service for some routine appointments
Common complaints
- Frustration with administrative and billing processes, including alleged billing errors and slow responses
- Difficulty in scheduling appointments or finding providers accepting new patients
- Long wait times or perceived lack of thorough care in some instances
In patients' words
"Absolutely love this clinic. Dr fletcher is such an amazing and understanding doctor. He has helped me so much. I feel grateful to find such a genuine doctor."
— Yelp (West Valley Clinic)"Disappointed. Wanted to find a female primary provider... Called the West Valley clinic and both were not accepting new patients. Was told I could call back each month to see if any openings became available... Pretty sure leaving my health to chance is not in my best interest."
— Yelp (Intermountain Healthcare)"I have been at patient at intermountain health care... they have repeatedly practiced ILLEGAL business practices. Month after month I would pay my bills with a check, they would cash it, but NOT post it’s paid on my balance, they would then send me more bills..."
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