NMMC | West Point | Health Care and Clinics
Wellness Center • West Point, MS
Ratings by platform
- Birdeye (North Mississippi Medical Center-West Point): 3.8 out of 5 stars (142 reviews)
- U.S. News (Patient Experience): 4 out of 5 stars (11 reviews)
- Vivian Health (Employee/Professional reviews): 5 out of 5 stars (2 reviews)
What patients say
Patients praise
- Knowledgeable, efficient, and kind staff
- Clean facilities
- Generally short wait times in some departments
- Good patient portal functionality for records and communication
Common complaints
- Staff unresponsiveness or unavailability after hours
- Perceived lack of care for patient needs regarding clinic operating hours
- Communication failures regarding prescriptions
In patients' words
"Great medical clinic with great providers and great staff. 5 star experience!!!"
— LocalityBiz (West Point Medical Clinic)"Horrible service. We arrived 15 mins before closing with NO patients in the waiting room and they would not see my child. . . Guess they don't care about their patients."
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