Mississippi Urology Clinic | Your Jackson MS Urologists
Urology • West Point, MS
Ratings by platform
- Apple Maps/Yelp: 3.2 out of 5 stars (Apple Maps/Yelp aggregate reference) (6 reviews)
- rater8: 4.92 out of 5 stars (691 ratings)
- WebMD: 5 out of 5 stars (1 review)
What patients say
Patients praise
- Professional, knowledgeable, and empathetic physicians and providers
- Clear explanation of treatment options and diagnoses
- Welcoming and friendly staff in many patient encounters
- Strong bedside manner and patient-focused care
Common complaints
- Difficulty with appointment scheduling and wait times
- Communication issues, including lack of responsiveness and difficulty reaching staff via phone
- Dissatisfaction with office management and staff demeanor in some instances
In patients' words
"Dr. Runnels is very thorough and knowledgeable and always has time to answer any questions you may have. Wouldn’t want any other urologist."
— Patient review via rater8"Dr. Haraway is a gem!! I saw him in his office today and due to my situation he scheduled me for emergency surgery. I could not ask for a better outcome..."
— Patient review via rater8"They are unable to keep appointment times due to excessive scheduling. They do not keep the patient informed of any delays..."
— BBB Business Profile complaint"Good luck trying to reach anyone over the phone because the phone system does not work."
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