Pleasantdale Ambulatory Care
Surgery Center • West Orange, NJ
Ratings by platform
- Apple Maps: 3.6/5 (9 reviews)
- Yelp/MapQuest aggregate: 3.5/5 (approximate) (8 reviews)
- Facebook: 92% recommend (21 reviews)
What patients say
Patients praise
- Clean and well-designed facility
- Attentive and nice staff
- Comfortable environment
- Convenient services and parking
Common complaints
- Billing disputes and high costs
- Longer-than-expected wait times during procedures
- Lack of communication with patients' families/drivers
- Dissatisfaction with scheduling/office administrative processes
In patients' words
"I had a neck epidural injection done at Pleasantdale Ambulatory Surgery Center with Dr. Wheeler, and I truly had an excellent experience. From the moment I walked in, the facility was incredibly clean."
— Patient review on Apple Maps/MapQuest"STAY AWAY FROM THIS FACILITY AT ALL COSTS. The facility will not hesitate to charge you far and above what a normal procedure should cost and then refuse to work with you to bring the price down."
— Patient review on Apple Maps/Yelp/MapQuest"On a recent visit, I was told that we'd be there about two hours. We were there much longer and there was no communication to my driver/partner who was worried about me."
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