Imaging Center Locations | New Jersey Imaging Network - RadNet
Radiology • West New York, NJ
Ratings by platform
- Google Reviews (specifically for West New York location): 4.8 out of 5 stars (based on 1,496 Google reviews) (1,496)
- Expected Healthcare (for West New York location): 4.6 out of 5 stars (based on 1,228 reviews) (1,228)
What patients say
Patients praise
- Professional and friendly staff at many locations
- Fast service and efficient check-in processes for some patients
- Clean and comfortable facilities with modern equipment
- Positive experiences for patients with claustrophobia or anxiety
Common complaints
- Billing and payment issues, including unexpected costs or overcharging
- Difficulties with the scheduling and pre-authorization process
- Poor customer service interactions at some locations
- Long wait times for appointments
In patients' words
"The MRI machine at NJIN was very spacious and much more comfortable. From the front desk staff to the MRI technologist, everyone was patient, kind, and compassionate."
— Patient review from NJIN Bayonne"I was advised co-pay amount was required prior to test. I paid co-pay and they over-charged, similar to many of the reviews on this site."
— Complaint filed on Better Business Bureau (BBB)"New Jersey Imaging Network... is extremely disorganized, callous, and gives incorrect advice to patients... The negligence is stunning."
— Patient review from NJIN HobokenMore clinics in West New York
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