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Find Adult Psychiatry in West New York, New Jersey

PsychiatryWest New York, NJ

★★★★☆4.2/5368 reviews across 4 platforms

Ratings by platform

  • Birdeye (Freeway Psychiatry): 4.2 out of 5 stars (359 reviews)
  • Healthgrades (Dr. Daniel Sanchez): 1.0 out of 5 stars (1 review)
  • Healthgrades (Dr. Mercedes Rudelli): 5.0 out of 5 stars (5 ratings, 3 with written reviews)
  • Healthgrades (Dr. Victor Hernandez): 2.3 out of 5 stars (3 reviews)

What patients say

Patients praise

  • Compassionate care and good bedside manner reported by some patients
  • Providers who take time with patients and offer personalized follow-up
  • Availability for patients reported as a positive trait in some instances

Common complaints

  • Complaints regarding unfriendly administrative or reception staff
  • Frustration with insurance issues and practice policies
  • Poor patient satisfaction ratings for some individual providers

In patients' words

"She is compassionate, has good bed side manner, effectively treats you for any condition, and NOT in it for the $. Treated me as family and with respect..."

Healthgrades patient review for Dr. Mercedes Rudelli

"I've changed my review to reflect the current running of this place, which is 0 stars... I was told I am “not allowed to see another psychatrist”, and was told to take down my review."

Birdeye patient review for Freeway Psychiatry

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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