West New York NJ
Physical Therapy • West New York, NJ
Ratings by platform
- Birdeye (Aggregate): 4.5/5 (1,015)
- Healthgrades (Yanet Rivas, APN): 4.8/5 (19)
- Healthgrades (Dr. Mauricio De Melo): 4.0/5 (2)
- Mmereole Health Internal Reviews: 4.86/5 (537)
- Healthgrades (Dr. Altagracia Munoz-Llaverias): 3.6/5 (7)
What patients say
Patients praise
- High satisfaction with specific physicians' clinical expertise and bedside manner
- Friendly and helpful clinical staff (nurses, medical assistants)
- Clean and professional office environments in some locations
- Thorough care and effective communication from certain providers
Common complaints
- Long wait times in offices
- Difficulty reaching staff by phone or getting appointments
- Unprofessional or rude reception/clerical staff
- Billing and insurance errors
- Administrative issues such as prescription delays and appointment cancellations
In patients' words
"They all need to have some Anger Management training. I feel sorry for those ppl.that don't know any English (their own kind) those right there been treat extra bad."
— Review of Metropolitan Family Health"My visit was quick but thorough, and he took the time to answer all my questions. Having a phlebotomist in-house is a huge plus; she was efficient, kind, and made me feel comfortable."
— Review of Optum Internal Medicine"To make an appointment is usually 2 months wait, yet your appointment time is not respected. Be prepared to wait min 2hours with an appointment."
— Review of Dr. Altagracia Munoz-LlaveriasMore clinics in West New York
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