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Eye Care Center in West New York, NJ

OptometryWest New York, NJ

★★★★★4.9/510 reviews across 2 platforms

Ratings by platform

  • Avenue Eyecare (local reviews): 10/10 recommended (selected review) (Hundreds of ophthalmologists available in the broader 10-mile area)
  • Vitals (Dr. William H. Constad): 4.2 out of 5 stars

What patients say

Patients praise

  • professional and knowledgeable staff and doctors
  • clean and welcoming office environments
  • thorough and clear communication regarding diagnoses and treatments
  • helpful and courteous customer service
  • efficient appointment processes

Common complaints

  • occasional concerns regarding understaffing or increased workload for employees

In patients' words

"Customer service out of this world. I am very great full that I was able to add this back to my collection."

Avenue Eyecare review

"Highly professional Dr accurate exam also great medical advisor so patient about any related medical questions I recommend him for ophthalmic conditions and exams."

Dr. Hardik Parikh review (rater8)

"Dr. Rai is the professional's professional. She explains clearly, she diagnoses accurately, she provides clear instructions and care."

Dr. Ritu Rai review (Vitals)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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