Englewood Health Physician Network at West New York
Internal Medicine • West New York, NJ
Ratings by platform
- Healthgrades (provider-level: Yanet Rivas, APN): 4.8/5 star rating (19 reviews (18 written))
- Healthgrades (provider-level: Dr. Soung-Ick Cho): 4.9/5 star rating (44 reviews (41 written))
- WebMD (provider-level: Dr. Agustin Diaz): 5.0/5 average rating (40 ratings; 20 reviews)
- MedicalNewstoday/aggregator (provider-level: Dr. Agustin Diaz): 4.4/5 average rating (31 reviews)
What patients say
Patients praise
- Attentive, patient-centered communication (e.g., clear communication, patience, attentiveness)
- Providers described as knowledgeable/compassionate and taking time to listen
- Helpful staff and courteous office experience
- Care coordination and prompt action (at least in some reviews)
Common complaints
- Billing/payment requirement before being seen (reported for an appointment with an NP)
- Some appointment-related problems (e.g., 'bad experience' mentioned)
- Ratings vary by source/provider (some lower ratings reported in aggregations)
In patients' words
"“really liked the attention given and the way they helped me”"
— Healthgrades page for Yanet Rivas, APN (West New York)"“Made appointment online for my mom and she got to the office was told she needed to pay $200 before seen the NP.”"
— Healthgrades page for Yanet Rivas, APN (West New York)"“Dr Cho always very attentive and clear in his communication with a lot of patience to his patients.”"
— Healthgrades page for Dr. Soung-Ick Cho (Cardiology at West New York)"“Patients consistently praise Dr. Agustin Diaz for his excellent care…” and “Staff was courteous”"
— WebMD overview for Dr. Agustin Diaz (West New York)More clinics in West New York
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