Gastroenterology | Englewood Health
Gastroenterology • West New York, NJ
Ratings by platform
- Englewood Health Provider Page: 4.8/5 stars (121 ratings) for Dr. Ahmed M. Ahmed (121 ratings)
- Birdeye (The Gastroenterology Group of Northern New Jersey): 4.8/5 stars (476 reviews)
- Englewood Health Provider Page: Not explicitly stated (92 ratings) for Dr. Maria Kassab (92 ratings)
What patients say
Patients praise
- Highly rated individual physicians for their clinical skill, patience, and diagnostic abilities
- Positive patient experiences with surgical outcomes and emergency care
- Some patients praise the thoroughness and bedside manner of doctors
Common complaints
- Frustrations with administrative/front office staff communication, including hold times and perceived rudeness
- Billing errors that are difficult to resolve
- Concerns regarding medical office professional conduct and specific physician controversies
In patients' words
"I was billed incorrectly and tried many times to clear the mistake. After one and a half years, I am still unable to clear up the mistake. The front office manager is rude and unhelpful! The supporting staffs are incompetent! The most frustrating experience EVER!"
— RateMDs (Review of Dr. Kenneth P. Rubin)"It starts with how you take a patients call... When i finally got through i quickly said i need to cancel an appointment and ive been hung up on or sent to hold music 3 times. The person on the line offered no appology and almost seemed annoyed."
— Trustpilot (General Englewood Health reviews)"DR. RUBIN TOOK ME IN AN EMERGENCY AND QUICKLY DIAGNOSED APPENDICITIS... DR. RUBIN SAVED MY LIFE . HE IS A GENIOUS."
— RateMDs (Review of Dr. Kenneth P. Rubin)More clinics in West New York
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