Endocrinology Services & Hormone Treatment - Summit Health
Endocrinology • West New York, NJ
Ratings by platform
- WebMD Care (for Dr. Tess Jacob): 5.0/5.0 (3 ratings)
- WebMD Care (for Dr. Justina Deitz): 4.0/5.0 (64 ratings)
- Vitals/WebMD Care (Practice-wide): No ratings available/Be first to review (N/A)
What patients say
Patients praise
- Some individual providers receive high patient ratings for caring, clear explanations, and thorough examinations
- Accessible locations and availability of comprehensive endocrine care
Common complaints
- Reports of disorganized scheduling and long wait times
- Frustration with poor communication and difficulty reaching staff/getting return calls
- Significant billing concerns, including alleged improper coding and unexpected charges
- Reports of unprofessional or rude interactions with staff and management
In patients' words
"Very disappointing experience with Summit Health. Appointments were not kept as scheduled, causing unnecessary delays and inconvenience. The customer service was rude and unprofessional..."
— Better Business Bureau Customer Review"If you love long wait times, non existent communication, no return calls, billing so skrewed up this is the place for you!"
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