North Hudson Community Action Corp Mental Health and Addictive ...
Addiction Treatment • West New York, NJ
Ratings by platform
- Recovered.org: 4.17/5 (Recovered Trustscore) (Not explicitly stated)
- AddictionResource.com: 9.5/10 (Addiction Resource Score) (Not explicitly stated)
- Birdeye/Google: 2.2/5 (153)
What patients say
Patients praise
- Commitment to serving the community and helping those in need
- Some staff members described as friendly and helpful despite organizational challenges
Common complaints
- Long wait times for appointments and walk-in services
- Difficulty reaching staff by phone and unresponsiveness
- Perceived unprofessional or rude behavior by administrative and reception staff
- Perceived lack of organization, slow service, and inefficient administrative processes (e.g., handling forms)
- Staff burnout and high workload mentioned by employees
In patients' words
"Staff is dismissive, will not come back here."
— LocalGuideWorld user review"I arrived on time for my 9:45 AM appointment, but it's now 11:00 AM and I'm still waiting. This is unacceptable."
— Birdeye/Google user review"The worst clinic in the United States I think the terrible service they never answer the phones they are too slow."
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