Urgent Care Locations | Purdue University Student Health Services
Urgent Care • West Lafayette, IN
Ratings by platform
- Birdeye: 2.1 out of 5 stars (175 reviews)
- Google Reviews: 2.2 out of 5 stars (Not explicitly stated)
- Facebook: 44% recommend (10 reviews)
What patients say
Patients praise
- Helpful for everyday, minor injuries like sprains
- Accessible mental health support/telehealth sessions
- Pharmacy and digital ID card convenience
- Some positive interactions with nursing and clinical staff
Common complaints
- Long wait times for appointments, sometimes weeks away
- Difficulty scheduling appointments or issues with appointment logging
- Student complaints regarding understaffing
- Some experiences of feeling like a number rather than being cared for
In patients' words
"I scheduled an appointment in person and they somehow forgot to log it. Didn’t find out until the week after when trying to check in, so I was just turned away."
— Purdue Exponent citing Jeffrey Chen"Even in case of urgency, earliest available appointments are two weeks away."
— Purdue Exponent citing AJ Shaw"PUSH was solid for everyday stuff. I felt cared for, not just processed."
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