IU Health Urgent Care - West Lafayette
Urgent Care • West Lafayette, IN
Ratings by platform
- Birdeye (aggregating Google reviews): 3.3 out of 5 stars (283 reviews)
What patients say
Patients praise
- quick and efficient service during some visits
- professional and caring staff members
- effective handling of urgent or emergency medical situations
- convenience of on-site diagnostic services like X-rays
Common complaints
- concerns about communication from medical staff
- perceived inadequacy in diagnostic thoroughness or testing
- long wait times during busy periods
- lack of sound privacy in examination rooms
In patients' words
"The receptionist, nurses, and doctor were all professional and courteous and efficient at getting us in, doing the tests, and determining the diagnosis... The care he received from everyone was excellent, caring and compassionate."
— LocalityBiz user review"Very poor communication from doctors and hospital administrators. It's like an assembly line where doctors get EXTREME incentives and bonuses for denying care..."
— Birdeye/Google user review"The main concern here is that the rooms are not sound proof at all, so be aware that your entire conversation with your doctor can be heard by others."
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