Best Audiologists and Hearing Aids in Lafayette & West Lafayette, IN
Audiology • West Lafayette, IN
Ratings by platform
- Healthy Hearing: 4.93 to 4.95 out of 5 stars (based on 74-109 reviews) (74-109 reviews per location)
- Birdeye/Google: 4.8 out of 5 stars (17 reviews)
- Google: 4.9 out of 5 stars (337 reviews)
What patients say
Patients praise
- High levels of patient satisfaction with audiology expertise, professionalism, and thoroughness of hearing evaluations.
- Patients appreciate staff who take the time to listen, explain results clearly, and provide personalized treatment plans.
- Success in improving hearing clarity and quality of life for patients.
- Excellent support staff and quality of hearing devices.
Common complaints
- Concerns regarding billing practices, insurance coverage communication, and transparency about out-of-pocket costs at some providers.
- Reports of locations closing unexpectedly without sufficient communication with existing patients regarding warranties and service.
In patients' words
"Best service I have ever received in any medical arena. Dr. Judy made it possible for me to have hearing clarity when I did not even realize how bad my hearing was!"
— Verified Patient Review, Healthy Hearing"The staff at Hearing Solutions 'get it' - they listen to you, ask great questions to assure their understanding of your needs, they are friendly, thorough, and treat you like you are their most important client."
— Verified Patient Review, Healthy Hearing"Very disappointed in Key Hearing. But Hearing Aids less than a year ago, and they’ve already closed up... They’re trying to pull one off on all of us that have warranties with them."
— Verified Patient Review, Birdeye"The provider should be able to explain exactly what the insurance would cover and what I would be liable for prior to any agreement... but the provider failed to explain and honor the contracted discount amount from the insurance."
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