Obstetrics & Gynecology | hartfordhospital.org
Obstetrics & Gynecology • West Hartford, CT
Ratings by platform
- WebMD (Dr. Kristine Macomber): 5.0 (11 ratings)
- Healthgrades (Dr. Gayle Harris): 4.3 star rating (72 reviews)
- Vitals (Dr. Gayle B. Harris): 3.7 out of 5 stars (average rating) (49 ratings (27 written reviews))
- WebMD (Dr. Gayle Harris): 4.0 (47 ratings (2 reviews))
- U.S. News (Hartford Hospital Obstetrics & Gynecology): Patient Experience 5/5 (18 reviews)
What patients say
Patients praise
- Thorough, attentive, and good bedside manner reported in reviews
- Staff friendliness/courtesy and feeling heard/comfortable
- Care being personalized/compassionate and providers explaining clearly
Common complaints
- Customer service/access issues (no call-backs, hard to reach staff)
- Appointment cancellations/late visits and time management problems
- Negative experiences including lack of postpartum help and impatience/insensitive remarks
In patients' words
"“I too had my longstanding appointment cancelled due to ‘unforseen circumstances’… It is impossible to get a live person on the phone at this office.”"
— Trustburn review of Greater Hartford Women’s Health"“Customer service is horrible! I called so many times… Nobody is calling you back.”"
— LocalityBiz review (Greater Hartford Women’s Health, West Hartford)"“Dr. Harris delivered my son… I had terrible postpartum depression afterwards and she did nothing to help me.”"
— WebMD review for Dr. Gayle Harris"“Many patients report feeling heard, comfortable, and well-cared for during their visits. Doctors are described as thorough, attentive, and excellent listeners.”"
— RealPatientRatings (Greater Hartford Women’s Health Verified Reviews)More clinics in West Hartford
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