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West Hartford, Connecticut - Physical Therapy & Sports Medicine ...

Physical TherapyWest Hartford, CT

★★★★★4.9/5107 reviews across 1 platforms

Ratings by platform

  • Birdeye, BestProsInTown: Generally high ratings across multiple platforms (e.g., 4.9/5 at various locations) (107 reviews (Ivy Rehab), 83 reviews (PTSMC West Hartford))

What patients say

Patients praise

  • Effective treatment and pain relief
  • Knowledgeable and empathetic staff
  • Personalized treatment plans
  • Efficient scheduling and punctuality
  • Clean and welcoming environment

Common complaints

  • Reports of rude or unhelpful administrative staff in some company-wide locations
  • Billing-related disputes regarding payment policies

In patients' words

"My experience with this PT center has been outstanding. From the employees that work at the front desk to the person/persons who provides the pt. You feel very comfortable in this environment, they listen to your concerns, and they give you a workable plan to help you get better."

LocalityBiz Review

"Ivy Rehab in West Hartford is great place to go for physical therapy. I've been working with Brendan to relieve back pain I've dealt with for years. The staff are knowledgeable and empathetic. Would recommend!"

Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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