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Kinetic

Physical Therapy • West Chester, PA

What patients say

Patients praise

  • Professional and knowledgeable staff providing guided stretching and physical therapy
  • Effective pain relief and improved range of motion reported by clients
  • Welcoming and encouraging atmosphere in sessions
  • High satisfaction with personalized care plans

Common complaints

  • Reports of deceptive billing practices and difficulty cancelling memberships
  • Instances of continued billing after requested cancellation
  • Poor customer service experiences regarding contract disputes

In patients' words

"I have never had such a positive experience with physical therapy and I have learned so much. I always leave feeling better and confident!"

— Kinetic Physical Therapy Client Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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