Haven Behavioral Hospital - West Chester - - Oceans Healthcare
Mental Health and Psychiatry • West Chester, PA
Ratings by platform
- HospitalCostData and Glassdoor (for Haven/Oceans Healthcare broadly): Value Score of D (48/100) and 2.7/5 stars for the broader company on Glassdoor (134 company reviews on Glassdoor; 570 employee reviews for Oceans Healthcare on Indeed)
What patients say
Patients praise
- Some patients reported receiving the care they needed and being treated with respect during their stay
- Positive comments about the food and specific staff members who were perceived as warm and proactive
- Meaningful work and dedicated staff members reported in some contexts
Common complaints
- Reports of poor management and organizational disorganization
- Allegations of staff playing favorites among patients
- Concerns regarding understaffing and high staff turnover rates
- Instances of unprofessional conduct by staff members
- Mixed feedback regarding the quality of patient care and treatment processes
In patients' words
"It was okay, the staff and doctors would play favorites. The thing I enjoyed most was the food, they restricted me from going to the cafeteria bc of my outbursts but allowed other people that displayed worst behaviors."
— Indeed (Former patient review)"They are very well staffed, look and treat issues holistically and the staff is warm, proactive and all around fantastic."
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