Haven Behavioral Hospital of West Chester – Mental Health Center
Mental Health and Psychiatry • West Chester, PA
Ratings by platform
- Birdeye: 2.6 out of 5 stars (62 reviews)
What patients say
Patients praise
- some patients reported being treated with care and respect
- positive feedback regarding staff being warm and proactive in certain instances
- one patient mentioned enjoying the food
Common complaints
- reports of staff playing favorites among patients
- allegations of staff behavior being dismissive or mean towards patients
- concerns about understaffing leading to inadequate patient care and lack of resources
- complaints regarding lack of leadership and management support
- reports of poor staff training and high turnover
In patients' words
"It was okay, the staff and doctors would play favorites. A nurse threatened to stick a needle in my butt for pointing it out, they often berated me for having these outbursts..."
— Former patient on Indeed"While I was a patient here I was treated very well. They treated all of the patients with care and respect. They loved talking to us and made it fun."
— Former patient on IndeedMore clinics in West Chester
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