Froedtert & MCW
Emergency Care • West Allis, WI
What patients say
Patients praise
- Convenient and clean facilities
- Some patients report friendly and well-trained staff
- Providers described as thorough, knowledgeable, and kind in certain departments
Common complaints
- Concerns regarding staff professionalism and rudeness at reception
- Issues with prescription request processing and communication delays
- Dissatisfaction with billing transparency and administrative handling of billing disputes
- Wait times and difficulties in scheduling or seeing primary providers
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