Urgent Care Doctors Near Me in West Allis, WI - Ascension
Emergency Care • West Allis, WI
Ratings by platform
- CMS HCAHPS Patient Survey (West Allis Memorial Hospital): 3 out of 5 stars (890 surveys)
- Yelp (Aurora West Allis Medical Center): 2.9 out of 5 stars (29 reviews)
What patients say
Patients praise
- Physicians are often perceived as good or knowledgeable
- Availability of appointments when needed
- Some patients appreciate efficient care and professional staff interactions at certain urgent care locations
- Convenient access to virtual care/zoom options
Common complaints
- Rudeness and poor customer service, specifically at front desk/intake staff
- Difficulties and frustration regarding medical billing errors and lack of assistance with disputes
- Negative patient experiences in emergency settings, including perceived lack of thorough examinations
- Concerns regarding hospital staff responsiveness and communication quality
In patients' words
"I gave this a two star rating because the doctors are good enough... but you have to brace yourself every time you go in, they are beyond rude. Some simple training on courteous customer service is in need."
— LocalityBiz Review"The billing discrepancy caused Dan and Helen Lococo over six months of emails, calls and sleepless nights... The couple said the struggle to speak with someone who could justify the extra charges became increasingly frustrating."
— Milwaukee Journal Sentinel (Public Investigator)More clinics in West Allis
Aurora Urgent Care - West Allis, WI - 53214
Patients praise: Compassionate, thorough medical attention from providers · Clear explanations of diagnoses and treatment plans.
Karen J. Padua, DO - Geriatric Medicine - West Allis, WI ...
Patients praise: Thorough and detail-oriented in examinations · Takes time to listen and answer questions without rushing patients.
Aurora Physical Therapy - West Allis, WI - 53227
Patients praise: Professional and attentive care · Staff dedication and expertise.
Sleep Apnea Treatment in West Allis, WI | WisconsinSmiles
Patients praise: professional and attentive staff · comforting and friendly office environment.
Clinical Cancer Center at Froedtert Hospital Campus
Patients praise: Compassionate and supportive staff · High level of specialized and professional expertise.
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