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UrologyWenatchee, WA

★★★★☆3.7/5108 reviews across 6 platforms

Ratings by platform

  • US News (Dr. Travis Clark): 5/5 stars (22 reviews)
  • US News (Dr. Wallace Gibbons): 4/5 stars (17 reviews)
  • US News (Dr. Bert Ivey): 2/5 stars (16 reviews)
  • US News (Dr. Jeffrey Monda): 4/5 stars (27 reviews)
  • US News (Dr. Cheryl Shih): 3/5 stars (18 reviews)
  • Healthgrades (Dr. James Harris): 4/5 stars (8 reviews)

What patients say

Patients praise

  • Many patients report high satisfaction with the medical expertise and surgical outcomes of specific urologists
  • Frequent praise for professional and efficient staff members in the clinics
  • Some providers are consistently cited as compassionate, knowledgeable, and proactive listeners by long-term patients
  • Positive recognition for clear communication regarding recovery instructions and treatment options from many patients

Common complaints

  • Inconsistent bedside manner, with some patients reporting doctors as cold, abrasive, or arrogant
  • Reports of difficulty with appointment scheduling and administrative follow-up communication
  • Occasional concerns regarding treatment plans and lack of clarity in explanations
  • Instances of perceived failure to listen to patient concerns or answer questions thoroughly

In patients' words

"Dr. Travis Clark is an outstanding urologist who is extremely knowledgeable, compassionate, and treated me with extreme kindness and provided thorough information and options."

RateMDs (Dr. Travis Clark)

"I am very displeased with the care that Cheryl provided me... I would not recommend Cheryl to anyone that I care for. Engage with her at your own risk."

Healthgrades (Dr. Cheryl Shih)

"Dr Shih has a very abrasive bedside manner. She bullied me and was upset and insulting when I insisted that my kidney and flank pain was not psychosomatic."

Vitals (Dr. Cheryl Shih)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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