Pulmonary | Western Washington Medical Group WWMG
Pulmonary • Wenatchee, WA
Ratings by platform
- Birdeye: 3.6/5 stars (based on 26 reviews for Dr. David Russian/Pulmonary) (26 reviews)
- Birdeye/Google: 4.3/5 stars (61 reviews)
- Birdeye/Google: 4.7/5 stars (21 reviews for Sleep Medicine & Pulmonary)
What patients say
Patients praise
- Professional and helpful interactions reported by some patients
- High patient satisfaction scores (willingness to recommend) for specific providers
- General appreciation for understanding and attentive care from certain staff members
Common complaints
- Reports of poor bedside manner and lack of compassion from some providers
- Instances of appointment cancellations and feeling ignored by staff
- Difficulties with administrative processes, billing, and communication
In patients' words
"Dr Russian would be greatly helped by lessons in caring and compassion. He made me drive 40 minutes to see him and then canceled to my face."
— Birdeye/WebMD patient review"I had a bad experience with Dr. McCoy and his team, and would not recommend their services to anyone... I felt like a patient ignored."
— Birdeye/Google patient review"Very understanding and shows great interest in my health... thank you Dr mckoy and staff"
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