Smith Building | Confluence Health
Orthopedics • Wenatchee, WA
Ratings by platform
- Birdeye: 76% of patients recommend the hospital (Central Campus) (119 reviews (Wenatchee Valley Hospital & Clinics))
- Vivian Health: 4.4 out of 5 stars (30 reviews)
What patients say
Patients praise
- high patient recommendation rates for the overall hospital system
- positive feedback on surgical outcomes and care teams
- supportive work environment reported by some staff
Common complaints
- concerns regarding billing practices and failures to provide legally required charity care refunds
- reports of negative patient interactions with nursing and support staff
- complaints about appointment cancellations and scheduling difficulties
- perceived monopoly in local healthcare services
In patients' words
"I wasn't able to see one in Moses Lake when I had my stroke they just don't care.. if you want to die waiting I guess this is the place to go."
— Birdeye Review"The use of robotic-assisted surgery made my recovery so much smoother than I expected. The precision and care were evident in every step of the process."
— The OSM CenterMore clinics in Wenatchee
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