Cardiology Services | Confluence Health
Cardiology • Wenatchee, WA
Ratings by platform
- Healthgrades (Hospital): 76% patient experience rating (10% higher than national average) (Not explicitly totaled, but hospital patient experience is tracked based on thousands of potential encounters)
- Healthgrades (Dr. William Murray): 4.2 / 5 (5 reviews)
- Healthgrades (Dr. Liam Morris): 2.9 / 5 (8 reviews)
- Healthgrades (Dr. Roy Lin): 5 / 5 (Not explicitly listed, but based on individual testimonial)
What patients say
Patients praise
- Highly rated and awarded hospital for cardiology and coronary interventions (e.g., Coronary Intervention Excellence Award)
- Positive patient experiences reported for specific cardiologists, highlighting clear communication, bedside manner, and effective, timely surgical care
- Accreditations recognizing high standards of care for heart attack patients (e.g., American Heart Association "Mission: Lifeline" awards)
Common complaints
- Perceived lack of patient-centered care and being treated as a money-making business
- Difficulty with appointment scheduling and excessive appointment requirements
- Communication issues between staff and patients, including clinicians not listening to patient concerns
- Concerns regarding misdiagnosis and inconsistent documentation in patient summaries
In patients' words
"Dr Lin explained my test results and answered my questions in such a clear, caring and confidence inspiring way. He was able to squeeze me in that same day for surgery..."
— Healthgrades review for Dr. Roy Lin"Dr. Murray gets things done... He was instrumental at getting me into surgery quickly for a heart valve operation which greatly improved my quality of life..."
— Healthgrades review for Dr. William Murray"If I could rate lower I would. It's just a money making business, not a health care. I have had so many problems with them... The Drs write different things than what they say. They don't listen to you."
— Top-Rated.Online review of Confluence Health (Wenatchee Valley Hospital & Clinics)More clinics in Wenatchee
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