Sports Medicine in Wellesley, MA - Primary Care | Specialists
Sports Medicine • Wellesley, MA
Ratings by platform
- Mass General Brigham, WebMD, US News, Birdeye: Providers in the area often hold high ratings (e.g., 4.5 to 5.0 out of 5 stars on Mass General Brigham). (Varies widely by provider and clinic, ranging from a few reviews to hundreds.)
What patients say
Patients praise
- Highly positive feedback for individual physicians and therapists regarding their bedside manner, willingness to listen, and ability to clearly explain diagnoses and treatment plans.
- Strong appreciation for non-surgical treatment options and successful outcomes from procedures, including ultrasound-guided procedures and physical therapy.
- Helpful and professional support staff, including nursing assistants and front-desk personnel at certain private practices.
- Effective and empathetic care during complex treatments like surgeries and joint replacements.
Common complaints
- Long wait times and unprofessional administrative experiences, including late staff and registration issues.
- Frustration with being treated primarily by physician assistants (PAs) instead of physicians, and concerns about accurate clinical assessment by PAs.
- Negative experiences with telemedicine appointments, specifically regarding lack of clarity about service limitations, communication issues, and the perceived inability to receive a proper physical examination.
In patients' words
"The receptionist was late, the new patient registration staff didn’t answer at all... a later patient was called in before me, and I lost $60 and my time on zip car rental from Cambridge."
— Newton-Wellesley Orthopedic Walk-In review"Dr. Sussman went above and beyond I had hip procedure he took the time to listen to my concerns explained the procedure In detail pre- op and post-op."
— Patient review for Dr. Walter Sussman"I wish more doctors were like Dr Latzka. He takes the time to listen to his patients. He clearly explained what was going on with me... I highly recommend Dr Latzka and his staff, especially nurse Grace."
— Patient review for Dr. Erek LatzkaMore clinics in Wellesley
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Patients praise: Professional and knowledgeable medical and clinical staff · Clear communication and informative consultations.
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Patients praise: expert medical knowledge · professionalism.
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Patients praise: Knowledgeable and thorough medical care · Active and empathetic listening skills.
Internal Medicine in Wellesley, MA - Primary Care
Patients praise: High patient trust and long-term relationships (some spanning decades) · Perception of physicians as knowledgeable, thorough, and professional.
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