Wellesley Family Care Associates
Primary Care • Wellesley, MA
Ratings by platform
- Mass General Brigham: 4.9/5 (220 ratings)
- Birdeye: 4.3/5 (78 reviews)
What patients say
Patients praise
- High quality of medical care and knowledgeable physicians
- Empathetic, attentive, and caring providers
- Efficient communication and timely responses via patient portal
- Good availability of appointments including weekend hours
Common complaints
- Dissatisfaction with front desk staff professionalism and responsiveness
- Difficulty with parking at the office location
- Issues with lab communication and test management
- Occasional reported loss of patient property
In patients' words
"It's nice to be treated like a person and not a number And to know your care team really cares. The only downside to the practice is parking. It's always crowded and hard to find a spot."
— Wellesley Family Care Associates Testimonials"I have been a patient with WFCA for over ten years. Since their move to Needham, I have unfortunately noticed a significant decline in the professionalism of the front desk staff."
— Birdeye Review"Medical staff is great and listens to patients which is the only reason I have returned. The lab does not seem to know what is happening and relies on patients to tell them what tests to run."
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