Neurology Division | Newton-Wellesley Hospital
Neurology • Wellesley, MA
Ratings by platform
- US News Health: 4/5 stars (40 reviews (for neurologists at NWH))
- Vitals: Varies by provider (some ratings around 2.5 to 4.4 out of 5) (Not specified total)
- Yelp: 2.6/5 stars (218 reviews (for the hospital overall))
What patients say
Patients praise
- Praise for individual physicians being kind, knowledgeable, and compassionate
- Some reports of efficient scheduling for new patients
- Appreciation for thorough examinations and time spent during appointments
Common complaints
- Difficulties with office staff and customer service responsiveness
- Dissatisfaction with scheduling and appointment wait times
- Lack of follow-up on test results
- Concerns regarding perceived lack of empathy or urgency for serious conditions
- Frustration with administrative policies like cancellation fees
In patients' words
"The doctor was amazing. He seemed to really care about my issues and how we were going to solve them. The entire appointment was about 45 minutes, which is pretty long considering most doctors spend 10 minutes with you."
— Unilocal reviewer"Unfortunately this is a review of the staff rather than the doctor... I was told to stop mis-using my meds and then I wouldn't run out so fast by the receptionist Cathy."
— Birdeye reviewer"Completely unprofessional and rude. Made disparaging comments about my profession... the office staff were nice, but treated my request with absolutely no urgency."
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