Mental Health | Wauwatosa, WI
Mental Health Services • Wauwatosa, WI
Ratings by platform
- Tebra (Associated Mental Health Consultants): 5.0/5 (16)
- Birdeye (Tosa Psychological Services): 5.0/5 (9)
- Birdeye (My Choice Wisconsin): 2.6/5 (77)
- Rehabs.com (Aurora Psychiatric Hospital): 3.7/5 (20)
- Rehab.com (Aurora Psychiatric Hospital): 2.9/5 (137)
- Reviewsonmywebsite (New Frontiers Psychiatric & TMS): 4.7/5 (75)
What patients say
Patients praise
- professional and caring staff experiences
- effective treatment programs for some individuals
- beautiful and well-maintained facilities
- highly skilled practitioners and therapists
- supportive community and group settings
Common complaints
- difficulty navigating insurance and administrative requirements
- perceived lack of staff responsiveness or long wait times on the phone
- reports of impersonal or rude staff interactions
- concerns regarding discharge processes and lack of transition support
- mixed reports on treatment effectiveness and personalized care quality
In patients' words
"Every time I call I am in waiting for up to 45 minutes, and when I finally get someone on the line, I am put on hold for long amounts of time as well. Needs more workers."
— Aurora Behavioral Health patient review"Tosa Psych is such a wonderful resource to the community. The team has created such a comforting space and each clinician is deeply knowledgeable and specialized in their work."
— Tosa Psychological Services patient review"The staff was rude to me and treated me with a racist attitude. While I was there I felt like I was getting worse because I didn't get the treatment I needed, they just kept me high on psychotropic meds."
— Aurora Psychiatric Hospital patient review"The new building is amazing, and has its own cafeteria now with great food. If you’re willing to put in the work, the staff is there to help you every step of the way, from the doctors to the nurses to the techs."
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