Aurora Internal Medicine - Wauwatosa, WI - 53222
Internal Medicine • Wauwatosa, WI
Ratings by platform
- Birdeye: 1.7/5 stars (27 reviews)
- WebMD (for a specific practitioner): 4.0/5 stars (14 ratings)
What patients say
Patients praise
- Appreciation for specific doctors who are described as good listeners and patient
- Some patients report receiving helpful care for chronic and routine conditions
- Professional and thorough medical examinations reported by some patients for individual practitioners
Common complaints
- Difficulty contacting the facility via phone (long wait times, dropped calls, unable to reach)
- Frustration with administrative and billing processes, including opaque pricing and issues with insurance/collections
- Complaints regarding poor customer service or rude behavior by front desk and support staff
- Long wait times in the lobby for scheduled appointments
- Occasional negative experiences with clinical staff (e.g., bedside manner, perceived lack of care)
In patients' words
"After waiting in the lobby for almost 30 minutes of I get back in line to see what’s going on and a very rude lady with black glasses at the front desk said “WELL BE WITH YOU SHORTLY “ disregarding me waiting for almost half and hour..."
— Birdeye/Localitybiz review"The Wauwatosa location does not have a working phone number. The staff call and leave vague messages and I try to return the call and am unable to get through."
— BBB review"I am very happy to have Dr. Patel as my doctor . He is very patient , a good listener , and explains everything in an easy to understand way ."
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