Ascension SE Wisconsin - Mayfair Road - Vein Care
Aesthetic & Vein Center • Wauwatosa, WI
Ratings by platform
- Birdeye (Pain Management): 2.7/5 stars (7 reviews)
- WebMD: Not explicitly aggregated (2 reviews)
What patients say
Patients praise
- Many patients report positive interactions with individual doctors and nurses, describing them as caring, attentive, and thorough
- Some departments, such as Urgent Care and oncology, have received praise for efficiency, kindness, and professionalism from staff members
- Patients often appreciate the thoroughness of medical examinations and the willingness of some providers to listen to concerns
Common complaints
- Difficulties with administrative and office communication, such as unresponsive phone lines and rude receptionists
- Frustrations regarding medical billing, including unexpected charges, difficulty resolving billing errors, and lack of clarity on insurance coverage
- Concerns about the follow-through and coordination of care regarding referrals, insurance appeals, and appointment scheduling
- Navigational difficulty within the physical facility
In patients' words
"Dr. Anthony Nelson's office told me they would contact my insurance to make sure the procedure was covered... they should have scheduled a consult with the Doctor first... I'm stuck with the cost of the ultrasound and a 4 minute consult... and I still have the ache in my leg."
— PissedConsumer review"Dr Nakata is very caring person. He took the time to listen to my concerns. He came up with a treatment. I'm so happy to feel better. I highly recommend him."
— Birdeye review"The billing discrepancy caused Dan and Helen Lococo over six months of emails, calls and sleepless nights while the couple pushed for answers from Ascension, culminating in a collections warning letter..."
— Journal Sentinel report on Ascension billing issuesMore clinics in Wauwatosa
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