Urgent Care - Aspirus Health
Urgent Care • Wausau, WI
Ratings by platform
- Birdeye: 4.9/5 stars (104 reviews (Aspirus Wausau Hospital))
- Yelp: 2.6/5 stars (5 reviews (Aspirus Family Walk-In))
- Birdeye: 4.1/5 stars (655 reviews (Aspirus Family Health Specialists))
What patients say
Patients praise
- efficient and quick service for some patients
- appreciation for specific, well-liked medical providers
- helpful and knowledgeable staff in certain departments
Common complaints
- billing disputes and unexpectedly high costs
- long wait times, particularly in the emergency department
- difficulty scheduling appointments and poor communication with staff
- perceived unnecessary testing and unethical business practices
In patients' words
"They are not there to help you! They do unnecessary tests and charge crazy amounts of money."
— Better Business Bureau Review"From check in, getting a chest x-ray, to getting results, it was quick and efficient."
— Yelp Review"Rather than doing the tests in the clinic, which is normal practice, they sent him to the hospital lab and charged us $979.00. Had the test been done in the clinic, the costs would have been our $25 copay."
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