Aspirus Plastic Surgery and Aesthetics
Plastic Surgery • Wausau, WI
Ratings by platform
- Birdeye/Google: 4.7/5 stars (80 reviews)
- WebMD Care (for Dr. Thomas Howard): 5/5 stars (3 ratings)
What patients say
Patients praise
- Surgeons described as personable, professional, and knowledgeable
- High patient satisfaction with surgical outcomes and reconstructive care
- Effective and thorough communication regarding procedures and treatments
- Compassionate and attentive care from the medical team
Common complaints
- Complaints regarding unprofessional, snotty, or rigid office staff
- Reports of occasional scheduling delays or waiting times
- Concerns about staff not listening to patient concerns or being overly opinionated
- One report of a negative experience leading to being dropped as a patient
In patients' words
"I was very pleased with the service I received before, during and after my procedure. Dr. Howard was very personable and informative. I would definitely recommend him and the facility to friends and family."
— Birdeye review"I really wanted to like this place. It's local to me and I preferred not to have to drive a couple hours away to get my procedure done. I had massive weight loss and was looking into body contouring. The first time I went in the receptionist was snotty... The surgeon who came in afterwards was 'ok'. She is no longer there... Aspirus Plastic Surgery in Wausau COULD be great, but they are still have the small town attitude & don't truly realize people have options."
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