Heart & Vascular Care | Waupun, WI - SSM Health
Cardiology • Waupun, WI
Ratings by platform
- ComplaintsBoard: 1.1/5 (Overall SSM Health reputation rating) (5 reviews and 11 complaints)
- U.S. News & World Report: 93% patient recommendation rate
What patients say
Patients praise
- High percentage of patients willing to recommend the hospital facility
- Individual providers described as professional, friendly, and good listeners by some patients
Common complaints
- Difficulty with billing and insurance communication
- Poor customer service and unresponsive complaint resolution process
- Perceived lack of care and unprofessionalism from some staff members
- Limited availability of certain specialty services (onsite only once a month)
In patients' words
"SSM Health has an overall reputation rating of 1.1/5 based on 5 reviews and 11 complaints, indicating that the majority of patients are dissatisfied with healthcare services."
— ComplaintsBoard"This place has become very disrespectful and they play on the telephone and do run around games instead of taking care of the patients."
— LocalityBiz"Dr. Catherine is friendly, professional and a great listener."
— HealthgradesMore clinics in Waupun
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Patients praise: Compassionate and personalized care · Providers demonstrate concern for patient questions and worries.
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New Medical Center: Integrative Medical Care in Waupun, WI
Patients praise: Appreciative of caring and approachable staff · Positive experiences with specific practitioners mentioned by name.
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