Waukesha County Mental Health Center (524026) - Free Profile
Mental Health Clinic • Waukesha, WI
Ratings by platform
- Google Ratings (via Nursa): 1.8 out of 5 stars (25 reviews)
- RateMDs: 1.9 out of 5 stars (4 reviews)
What patients say
Patients praise
- Some patients reported kind and caring interactions with specific staff members
- Positive comments regarding the food quality provided at the facility
- Recent initiatives like the new Crisis Resource Center aim to provide a more welcoming, voluntary environment for help
Common complaints
- Complaints regarding lackluster or ineffective treatment programs
- Concerns about staff behavior, including reports of rude, dismissive, or provocative conduct towards patients
- Negative experiences with the involuntary hold process and discharge delays
- Perceptions of a restrictive, jail-like, or depressing environment
- Dissatisfaction with the quality and variety of activities or resources provided to patients
In patients' words
"Awful. They would be getting one star if it wasn't for the couple of staff members that kept me sane... Quite literally became more depressed sitting at this facility than I was when I checked in."
— Mappca review"The majority of staff during my stay seemed to be kind and caring, but at times I felt I knew more about what they were teaching than they did. Food was ok tho."
— Mappca review"This place is a joke. The staff love to provoke the patients and ignore them... Its abuse how they operate."
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