Josselyn - Mental health for all.
Mental Health Counseling • Waukegan, IL
Ratings by platform
- Top Sober House: 3.4/5 stars (2 reviews)
- Indeed (employee perspectives): 3.2/5 stars (11 reviews)
What patients say
Patients praise
- Staff described as caring, specifically regarding support for adolescents in intensive programs
- Collaborative and concierge-like approach to patient care in certain programs
- Availability of walk-in mental health services
- Positive life-changing experiences reported by some adolescent program participants
Common complaints
- Difficulties with psychiatric department responsiveness, particularly regarding medication refills
- Reports of therapists being perceived as judgmental or dismissive of patient concerns
- Issues with administrative and billing processes, including insurance handling and appointment scheduling
- Perception of inadequate communication during patient crises
In patients' words
"It is irresponsible and unconscionable to let a patient run out of a medication and not even care enough to return a phone call!"
— LocalityBiz user review"Then, when I realized how much Josselyn cared about me, I felt safe and let my guard down… Josselyn’s IOP saved my life."
— Josselyn website, testimonial from a past IOP clientMore clinics in Waukegan
Lake Behavioral Hospital: Mental Health Hospital - Treatment Center
Patients praise: Some patients reported positive care experiences and helpful staff.
Welcome | Alsahlani & Albazazz Dental - Waukegan, IL Dentists
Patients praise: Friendly, kind, and caring staff · Expertise and clear explanations from doctors.
Pain, Injury & Mobility Treatment in Waukegan, IL
Patients praise: Effective and targeted pain relief · Professional, knowledgeable, and caring staff.
Northwestern Medicine Internal Medicine Deerfield | Deerfield, IL
Patients praise: Individual physicians receiving high satisfaction ratings (e.g., 4.9 for Dr. Patricia Graham) · Patients noting specific doctors are knowledgeable, dedicated, and good listeners.
PromptMed Urgent Care | Waukegan, IL
Patients praise: minimal wait times reported by some patients · generally positive feedback regarding bedside manner of providers and staff.
Advocate Medical Group Obstetrics & Gynecology – Glenview
Patients praise: Providers described as attentive and caring, taking time to listen to concerns · High patient satisfaction for specific OB-GYN providers regarding clinical expertise and successful outcomes.
Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.