Waukegan Primary Care Clinic & Doctor's Office in Waukegan, IL
Family Medicine • Waukegan, IL
Ratings by platform
- Oak Street Health Waukegan Primary Care Clinic: Approximately 4.1 to 4.4 out of 5 stars across different platforms (69 reviews on Birdeye/Google)
What patients say
Patients praise
- high praise for individual nurse practitioners for being caring and attentive
- appreciation for proactive wellness checks and follow-ups by staff in emergency situations
Common complaints
- reports of poor responsiveness from some staff members
- allegations of patients being run in circles
- complaints of unprofessional conduct and perceived retaliation after raising concerns
In patients' words
"First, I want to commend the NP whom I receive most of my care because she is exceptional... With that being said, I have had a mediocre experience with response by mostly all other team members."
— Birdeye review of Oak Street Health Waukegan Primary Care Clinic"I never heard of doctor's office does that for there patience . Amen very happy with them."
— Birdeye review of Oak Street Health Waukegan Primary Care Clinic (referring to a well-being check)"Not once, not twice, but 3 times they dropped the ball on my mother. Claim to want to keep people healthy all while running their patients in circles and then treating them like garbage when things are brought to their attention..."
— Birdeye review of Oak Street Health Waukegan Primary Care ClinicMore clinics in Waukegan
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