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Watertown Regional Medical Center

Cardiology • Watertown, WI

What patients say

Patients praise

  • Highly skilled and knowledgeable physicians
  • Excellent bedside manner of specific cardiologists (e.g., Dr. Shammo, Dr. Volkert, Dr. Iqbal)
  • Compassionate care during medical procedures and hospital stays
  • Thorough explanations and patient-centered communication by doctors

Common complaints

  • Inconsistent communication during procedures
  • Complaints regarding support staff (nurses and front desk) attitude and responsiveness
  • Negative customer service experiences in administrative/emergency areas

In patients' words

"Dr. Shammo has been my husband's cardiologist for almost 20 years and now mine. I can't imagine being in better hands or under better care. We trust him with our life!"

— Watertown Regional Medical Center patient review

"I love Dr. Volkert! He has a great sense of humor and the exam was very detailed and thorough! Very comfortable asking for his help when I need an explanation of medical terminology."

— Watertown Regional Medical Center patient review

"Dr Iqbal is an amazing cardiologist and has an awesome bedside manner however his support staff including nurses and front desk associates are terrible. Every time I call I get an attitude and pushback from these girls instead of solutions and a sense of urgency."

— Patient review excerpted via drracheleidelman.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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