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UnityPoint Clinic Therapy - North Crossing

Physical TherapyWaterloo, IA

★★★★★5.0/59 reviews across 1 platforms

Ratings by platform

  • Birdeye: 5/5 stars (9 reviews)

What patients say

Patients praise

  • High aggregate satisfaction ratings
  • 1:1 therapist-to-patient care model
  • Effective communication within the health system

Common complaints

  • Some confusion or conflation with billing and service experiences at the related Family Medicine clinic at the same location

In patients' words

"1:1 therapist to patient care at all times · Exceptional communication with other members of your care team using our shared medical record system · Purposeful..."

UnityPoint Health official website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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