MercyOne Waterloo Imaging
Diagnostic Imaging • Waterloo, IA
Ratings by platform
- Birdeye: 3.1 out of 5 stars (516 reviews)
- Healthgrades: 61% (patients who gave a rating of 9 or 10)
- US News Health: 85% (willingness to recommend)
What patients say
Patients praise
- praise for specific doctors and nursing staff
- positive feedback on clinical outcomes and orthopedic care
- acknowledgment of professional and kind staff in certain departments
Common complaints
- complaints regarding communication from medical staff and hospitalists
- concerns about responsiveness and organization of care
- mixed patient experience ratings compared to national averages
- reports of inconsistent care experiences
In patients' words
"The nurses and aides were amazing. The issue we had was the hospitalist. He was extremely condescending towards us."
— Birdeye user review"I couldn’t have asked for better staff. The same went for the staff who took care of us during our four-day stay... The transition between the two MercyOne facilities was very smooth."
— Patient story on MercyOne official websiteMore clinics in Waterloo
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