Primary Care - Waterbury
Primary Care • Waterbury, CT
Ratings by platform
- Oak Street Health Waterbury (official site): 3.37/5 (19)
- Birdeye (Saint Mary's Hospital Family Health Center): 3.9/5 (129)
- Chamber of Commerce (East End Primary Care): 4.8/5 (81)
- Birdeye (Oak Street Health): 3.8/5 (16)
- Ratings.MD / Trinity Health of NE (Dr. Kathleen Burlison): 4.9/5 (310+)
What patients say
Patients praise
- Professional and kind demeanor of physicians
- Doctors who take time to listen to patient concerns
- Compassionate and thorough care provided by specific practitioners
- Efficiency and quick lab results at certain locations
Common complaints
- Difficulty reaching the front desk via phone
- Long wait times at the office
- Perceived unhelpfulness or rudeness of administrative staff
- Issues with referrals, billing, and communication follow-up
- Reports of being treated dismissively or feeling unvalued
In patients' words
"I appreciated Dr. Borgusky's professional and kind demeanor. She took the time to listen and immediately contacted my other doctors and started workup."
— Birdeye (Saint Mary's Hospital)"Had me and my 2year old waiting for hours... One of the receptionist "checked us in" and actually didn't . She was busy talking instead of paying attention to her job."
— LocalityBiz (Community Health Center, Inc.)"I would give this place a ZERO if I could. I went as a 1st time patient (consultation) to establish a PCP. My Insurance was charged twice. One for the consulatation and another charge for a physical that was NEVER done."
— LocalityBiz (East End Primary Care)More clinics in Waterbury
Primary Care Doctors in Waterbury, CT | Now Accepting ...
Patients praise: Knowledgeable and thorough care provided by some clinicians · Good listening skills and attentive interaction.
Primary Care - Waterbury HEALTH
Patients praise: Clinicians described as professional, kind, and good listeners; patients reported feeling listened to and supported · Some reviewers praised appointment quality, clear explanations, and thoroughness.
Cardiology - Waterbury Providers
Patients praise: Excellent bedside manner and listening skills of doctors · High trust in physicians' clinical competence and decision-making.
Rohit Beri, MD | Trinity Health Of New England
Patients praise: Compassionate, kind, and considerate bedside manner · Thorough in explanations and treatment.
Waterbury Surgery Center: Ambulatory Surgery Center in CT
Patients praise: highly recommended by patients · friendly and calm staff demeanor.
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