Primary Care Doctors in Waterbury, CT | Now Accepting ...
Primary Care • Waterbury, CT
Ratings by platform
- Trinity Health / Ratings.MD (Robin McCormack): 4.9 out of 5 (158 ratings (Trinity Health) / 149 ratings (Ratings.MD))
- Oak Street Health (Robin Allen): Not explicitly provided, but referenced 33 ratings (33 ratings)
- Healthgrades (Stephen Spear): 5.0 out of 5 (6 ratings)
- Healthgrades (Kathleen Burlison): 3.9 out of 5 (10 ratings)
What patients say
Patients praise
- Knowledgeable and thorough care provided by some clinicians
- Good listening skills and attentive interaction
- Professional demeanor from some staff and providers
- Successful and timely medical follow-ups for some patients
Common complaints
- Issues with appointment scheduling and constant cancellations
- Poor communication and difficulty reaching staff/getting return calls
- Reports of disrespectful or unprofessional attitudes from providers and staff
- Perceived lack of compassion or interest in patient needs
- Administrative inefficiencies such as failing to process referrals
In patients' words
"Constantly cancels appointments and can’t manage appointments scheduled with months only to have them cancelled a few days ahead of... impossible to constantly reschedule."
— Healthgrades (Patient review for Kathleen Burlison)"This is the absolute worst office I’ve ever been to!! They do not return calls, they do not send over referrals. You have to call multiple times to get them to do anything."
— LocalityBiz (Patient review for Saint Mary's Family Health Center)"She's so polite and professional!!! Knowledgeable and attentive. Good listener and always addresses any concerns."
— Trinity Health (Patient review for Robin McCormack)More clinics in Waterbury
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