MultiCare - Hospitals, Clinics & Urgent Care in Washington State
Multi-Specialty • Washington, DC
Ratings by platform
- Better Business Bureau (BBB): 1.08/5 stars
- Yelp: 2.5/5 stars (1,030 reviews)
- Birdeye (Indigo Urgent Care): 4.8/5 stars (3,397 reviews)
- US News & World Report (Tacoma General): 3/5 stars (Patient Experience Score)
What patients say
Patients praise
- Prompt and professional care reported by some patients in urgent care settings
- Positive experiences with specific doctors who are described as compassionate and patient listeners
- Good hospital cleanliness ratings in some facilities
- High willingness to recommend among a majority of patients in specific hospital settings
Common complaints
- Difficulties with billing and administrative issues
- Poor communication and lack of follow-up from management regarding complaints
- Perceived lack of compassion or indifferent care from certain providers and staff
- Frustration with appointment scheduling and provider assignment policies
- Issues with hospital noise levels and responsiveness of staff
In patients' words
"Refuse to work with you on any issue. Asked for one minute of doctors time just to ask something quick and said I needed an appointment. Also I paid with wrong credit card and asked to be refunded so could pay with different card and they said they would not do that."
— Better Business Bureau Review"I received indifferent and incompetent care when I was very sick, so I wrote a review on Google Maps. Somebody responded saying that a manager would contact me. Nobody contacted me."
— PissedConsumer Review"They took great care of my son and diagnosed his strep throat. Thank you all so much!"
— Birdeye (Indigo Urgent Care) ReviewMore clinics in Washington
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Patients praise: High quality of medical care provided by specific doctors and staff · Friendly, respectful, and attentive interactions with medical personnel.
Whitman Walker Medical Clinic DC | Primary Care
Patients praise: valued by the LGBTQ+ community for providing specialized, inclusive care · praise for the quality of some individual doctors and clinicians.
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Patients praise: Physicians are described as knowledgeable, kind, compassionate, and attentive listeners · Patients feel the doctors provide personalized, non-rushed care and thoroughly address medical history.
Orthopedic Surgery in Washington, PA - Find a UPMC Provider
Patients praise: highly skilled surgeons cited for expertise in complex procedures like shoulder and elbow surgery · generally high ratings for provider care in some instances.
SOLEVANNA FOOT & ANKLE, P.C. | Schedule Your Foot ...
Patients praise: Professional, friendly, and caring staff and physician · Clean, modern, and comfortable office environment.
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