MedStar Health
Multi-Specialty • Washington, DC
Ratings by platform
- Birdeye (MedStar Washington Hospital Center): 4.4/5 (6,599 reviews)
- Birdeye (Primary Care at MedStar Washington Hospital Center): 4.8/5 (1,063 reviews)
- Comparably: 3.7/5 (5 reviews)
What patients say
Patients praise
- High quality of medical care provided by specific doctors and staff
- Friendly, respectful, and attentive interactions with medical personnel
- Strong customer loyalty and high satisfaction in primary care and specialized center settings
Common complaints
- Difficulties scheduling appointments and long wait times
- Concerns regarding customer service responsiveness and telephone communication
- Complaints about billing processes and lack of itemized receipt transparency
- Negative feedback on nursing care quality and facility cleanliness in some emergency department contexts
In patients' words
"My favorite place to go for healthcare. Best atmosphere, service, and people than anywhere else in the system. I don’t want to go anywhere else. Ever!"
— Birdeye (Primary Care at MedStar Washington Hospital Center)"I have called, emailed, and sent a certified letter to the MedStar seeking a refund. I have not gotten a response."
— Better Business Bureau ComplaintMore clinics in Washington
MultiCare
Patients praise: Prompt and professional care reported by some patients in urgent care settings · Positive experiences with specific doctors who are described as compassionate and patient listeners.
Whitman-Walker Clinic
Patients praise: valued by the LGBTQ+ community for providing specialized, inclusive care · praise for the quality of some individual doctors and clinicians.
Release Physical Therapy
Patients praise: highly skilled and knowledgeable therapists · effective pain relief and improved mobility.
Women's Health and OBGYN | Services and Care - MedStar Health
Patients praise: Highly rated physicians and nurse practitioners · Compassionate and attentive bedside manner.
Podiatry in Washington, DC - ProviderMatch - Johns Hopkins Medicine
Patients praise: Professional, knowledgeable, and caring providers · Effective explanations of conditions and treatment options.
Scott Faucett, MD
Patients praise: High praise for surgical expertise and successful outcomes, especially in complex knee and hip cases · Appreciation for the doctor's responsiveness and willingness to fit patients into his schedule for urgent needs.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other clinics in Washington, or filter by state and specialty to compare patient ratings.