MedStar Health - Healthcare Provider | Maryland, DC, Virginia
Multi-Specialty • Washington, DC
Ratings by platform
- Birdeye (MedStar Washington Hospital Center): 4.4/5 (6,599)
- Birdeye (Primary Care at MedStar Washington Hospital Center): 4.8/5 (1,063)
- Birdeye (Urgent Care at Adams Morgan): 4.1/5 (2,603)
- Birdeye (Medical Center at Chevy Chase): 4.8/5 (967)
- Comparably: 3.7/5 (5 reviews listed)
What patients say
Patients praise
- High quality of medical care provided by specific doctors and staff
- Friendly, respectful, and attentive interactions with medical personnel
- Strong customer loyalty and high satisfaction in primary care and specialized center settings
Common complaints
- Difficulties scheduling appointments and long wait times
- Concerns regarding customer service responsiveness and telephone communication
- Complaints about billing processes and lack of itemized receipt transparency
- Negative feedback on nursing care quality and facility cleanliness in some emergency department contexts
In patients' words
"My favorite place to go for healthcare. Best atmosphere, service, and people than anywhere else in the system. I don’t want to go anywhere else. Ever!"
— Birdeye (Primary Care at MedStar Washington Hospital Center)"I have called, emailed, and sent a certified letter to the MedStar seeking a refund. I have not gotten a response."
— Better Business Bureau Complaint"Dr. Pezeshki took the time to listen to me and explained in details what the problem was and how best to treat it."
— Birdeye (Medical Center at Chevy Chase)More clinics in Washington
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