PruittHealth - Washington
Home Health • Washington, GA
Ratings by platform
- seniors.fyi: 4.1 out of 5 stars (18 reviews)
- CareListings: 4.4 out of 5 stars (14 reviews)
- CMS (via CareListings): 3 out of 5 stars (overall CMS quality rating) (N/A)
- Google (via Nursa): 3.8 out of 5 stars (14 reviews)
What patients say
Patients praise
- Welcoming, home-like environment reported by some families
- Appreciation for specific activities like bingo and exercise classes
- Responsive and professional service noted by some visitors
- Reliable therapy services for recovery
Common complaints
- Staff responsiveness and long wait times, particularly on weekends
- Medication management issues, including errors and delays
- Concerns regarding cleanliness and facility maintenance
- Inconsistent staff communication and contradictory instructions
- Allegations of declining quality of care and leadership turnover
In patients' words
"I can say the staff was nice, but they all contradicted each other with everything. ( giving pills to discharge) Definitely not the cleanest place."
— Stacey Anderson (CareListings review)"In the last year or so the care team has declined. The top leading staff has fallen off. Patients are at risk based on the quality of people they hire."
— Anonymous review (Seniors.fyi)"My Mom seems to be enjoying her self every time I visit... [staff are] respectful and caring. Recently, I have noticed that more help is needed on the weekends."
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