Overlake Neuroscience Institute
Psychiatry and Neurology • Washington, GA
Ratings by platform
- Birdeye: 4.7 out of 5 stars (298 reviews)
- WebMD: N/A (2 reviews total) (2 reviews)
What patients say
Patients praise
- Praise for clinical competence and effective surgical outcomes
- Positive interactions with specific physicians (e.g., Dr. Kikkeri, Dr. Min)
- Appreciation for professional and empathetic medical care during serious health events
- Clear communication during diagnosis and therapy processes
Common complaints
- Issues with appointment scheduling and cancellations
- Dissatisfaction with administrative staff responsiveness and sympathy
- Strict enforcement of appointment arrival policies (e.g., being turned away for minor tardiness)
In patients' words
"I immediately knew I was in good hands. And, I have nothing but good things to say about the people who’ve taken care of me at the Eastside Neuroscience Institute and Overlake Medical Center."
— Patient testimonial on Overlake website"Very frustrating my daughter arrived 8 minutes late due to going to the wrong building. They refused to see her. Said they have a 10 min window I called them while she was there was hung up on and manager refused to speak to me."
— Patient review on WebMDMore clinics in Washington
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